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ERP Business Analyst

Universal Electric Corporation is seeking an ERP Business Analyst. The ERP Business Analyst is responsible for day to day management of the Enterprise Resource Planning (ERP) System – Syteline, as well as the related database servers. This includes all development and enhancements required to support the organization, the quality of information and reporting from the system as well as ensuring the availability of information to optimize manufacturing decisions.

Essential Functions

  •  Ensure ERP system is available and integral at all times
  •  Facilitate business process modeling and research efforts
  •  Manage root cause analysis in order to recommend product enhancements or other appropriate   actions to improve productivity for both the business units and IS
  •  Ensure organizational needs are understood and developed into solutions
  •  Establish processes to provide ERP users with technical support for problems
  •  Practice IS life-cycle development practices including change management, project management, development testing methodologies and documentation
  •  Manage ERP upgrade cycles
  •  Maintain parameters and codes within ERP system
  •  Maintain master data record replication rules within multi-site ERP system
  •  Manage, monitor and troubleshoot end user and system level problems
  •  ERP Application forms end-user support

Additional Duties

  •  Facilitate incidents related to ERP system and ensure that the right resources are available to remediate
  •  Liaise with IT team to ensure that all projects have the right level of resources to succeed
  •  Facilitate organizations requirements to vendors for changes to systems and ensure on time delivery of these requirements
  •  Assist in the development and maintenance of system policy and procedure documentation
  •  Other duties as necessary or assigned

Knowledge, Skills, and Abilities

  •  Strong manufacturing background specifically working with ERP systems
  •  Previous experience working in an Information Systems Department
  •  Knowledge of software development lifecycle processes
  •  Knowledge of Business Analysis processes and Business Information Systems
  •  Professional presentation skills
  • Strong documentation skills
  • Vendor management skills

Minimum Qualifications

  •  Bachelor of Science in Business or Computer Science or equivalent experience
  •  3 plus years of relevant ERP experience
  •  Direct experience with Manufacturing Business Processes and Procedures
  •  Expertise with Infor CloudSuite Industrial (Syteline) preferred
  •  Expertise in Microsoft SQL Server
  •  Experience with Infor Product Configurator preferred

Working Conditions / Physical Requirements

  •  Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.
  •  The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses and mandatory hearing protection.
  •  Regularly required to stand; walk and communicate with others.
  •  Ability to sit for prolonged periods of time.
  •  Able to lift and carry up to 25lbs

Note: The above Job Description is representative of the responsibilities and qualifications necessary to be successful in this role. It does not encompass every job duty or responsibility; other tasks may be assigned as necessary. Further the job description does not alter the at-will nature of employment with UEC and does not create a contract of employment.

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